1. Information We Collect
Siam Orchard Harvest Co., Ltd. ("we," "our," or "us") collects information you voluntarily provide when submitting B2B inquiries through our website, including your company name, business email address, phone number, product requirements, and purchase volume.
We also collect technical data automatically when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This data is collected via standard server logs and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to B2B inquiries and provide product quotations
- Send product samples, catalogs, and commercial proposals
- Communicate updates about our products, certifications, and services
- Improve our website experience and content
- Comply with legal obligations and regulatory requirements
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Information Sharing
We may share your information with trusted service providers who assist us in operating our website and conducting business, provided they agree to keep your information confidential. These include logistics partners for sample shipments, IT service providers, and email delivery services.
We may also disclose information when required by law, court order, or government regulation, or to protect the rights, property, or safety of Siam Orchard Harvest, our clients, or the public.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. B2B inquiry data is typically retained for five years to support ongoing commercial relationships. You may request deletion of your data at any time by contacting us.
5. Cookies and Analytics
Our website uses cookies to improve your browsing experience and collect anonymous usage statistics. You can disable cookies through your browser settings; however, some features of our website may not function properly without them.
6. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL/TLS encryption for data in transit and secure server infrastructure with access controls.
While we strive to protect your personal information, no method of internet transmission is 100% secure. We encourage you to use secure, private connections when submitting inquiries.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict processing of your data
- Request data portability in a machine-readable format
To exercise any of these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: b2b@siamorchard.net
- Address: 88/12 Moo 4, Nonthaburi Industrial Estate, Nonthaburi 11000, Thailand
- Phone: +66 2 123 4567